Infographic on What to Do When Your Car
Breaks Down
By TowEase /
A car breakdown is one of the most stressful things that can happen to a driver while on the
road. It is important to know what to do to avoid getting stranded or being in a dangerous
situation. This guide will give detailed procedures, suggestions, and other relevant
information on how to manage a car breakdown.
Immediate Steps to Take
Stay Calm and Pull Over Safely
Signal and Move to Safety: To signal that you are about to pull over,
use your turn signal. If possible, attempt to pull over to the right side of the road
and out of traffic.
Key Point: Do not panic and try not to move around a lot.
Safety Tip:Do not stop on curves or on hills where visibility
is restricted.
Stop in a Safe Spot: If possible, try to find a safe and well-lit area
with enough space to stop like a rest area or a parking lot.
Key Point: Select a place where you can safely get out of the
car in case of an emergency.
Safety Tip: Always maintain the rightmost lane possible to
minimize exposure to traffic.
Turn on Hazard Lights
Activate Hazard Lights: Switch on your emergency signals to let other
drivers know that you are in an emergency.
Key Point: Hazard lights increase the visibility of your
vehicle particularly during the night or when it is raining.
Safety Tip: They inform other drivers to be careful when
approaching your car or when you are about to turn.
Set Up Safety Measures
Use Road Flares or Reflective Triangles: It is recommended to position
these about 50 feet behind your vehicle to enhance visibility.
Key Point: Road flares are particularly effective during the
night or in conditions of bad visibility.
Safety Tip: Reflective triangles can also be useful during the
day.
Wear a Reflective Vest: If you have one, turn it on to increase your
visibility to other drivers on the road.
Key Point: A reflective vest helps to be seen, thus minimizing
the chances of an accident.
Safety Tip: This is especially so if you have to get out of the
car, for instance, in a parking lot.
Assess the Situation
Identify the Problem
Check the Dashboard: There are usually signs that can help you
identify the problem and they are usually in the form of warning lights or indicators.
Key Point: Dashboard lights are useful in that they can alert
you to the problem area within a short time.
Safety Tip: Never dismiss any warning lights on your car; they
are put there for your safety.
Listen and Look: Be aware of any strange sounds or smells like smoke
or any signs of leakage of fluids.
Key Point: Abnormal noises or visuals are often associated
with critical issues.
Safety Tip: Do not open the hood if you notice smoke or fire.
Decide on the Next Steps
Can You Fix It?: If the problem is not very serious and you have the
tools and knowledge, you may be able to solve it yourself (for instance, changing a flat
tyre).
Key Point: Do not attempt to repair something if you are not
sure and if it is not safe to do so
Safety Tip: Always ensure that you have a jack stand and wheel
chocks when changing a tyre
Need Assistance?: If you are unable to solve the problem, then it is
high time to seek assistance.
Key Point: Do not be ashamed to consult a professional.
Safety Tip: It is always risky to attempt to solve a large
problem on your own.
Calling for Help
Contact Roadside Assistance
Call Your Provider: if you have roadside assistance, then call them for
assistance.
Key Point: Please be ready with your membership or policy
number.
Safety Tip: Make sure they know your exact location to enable
them to locate you easily
Give Details: Include your precise coordinates, the type of issue, and
any details about your car.
Key Point: Avoid the use of ambiguous language and try to be as
specific as possible when conveying information.
Safety Tip: Use terms like ‘landmark’, ‘milestone’, or
‘coordinates’.
Call a Tow Truck
Find a Reliable Service: If you do not have a towing company on your
roadside assistance, then search for a reputable towing company.
Key Point: Open your phone and type in the search engine the
towing services that are available near you and have good reviews.
Safety Tip: Request the time of arrival estimate.
Stay Safe: Stay inside your car with the doors closed until the police
arrive.
Key Point: This way you are safe because the doors are locked.
Safety Tip: Do not stand outside the vehicle if it is unsafe to
do so.
Stay Safe While Waiting
Stay Inside the Vehicle
Lock the Doors: Do not open the doors and keep the windows rolled up.
Key Point: This helps to avoid any possible dangers of coming
close to your car.
Safety Tip: Have your phone fully charged and easily
accessible.
Stay Visible: Stay seated and ensure that you are visible to other
vehicles on the road.
Key Point: Visibility makes you safe, especially at night.
Safety Tip: If you want to be seen, then use a flashlight.
Be Cautious with Strangers
Don’t Accept Rides: Do not accept rides from strangers or accept them
politely. Key Point: It is not safe to accept rides from strangers.
Key Point: Accepting rides from strangers can be dangerous.
Safety Tip: Stay for the professionals to come.
Communicate Through the Window: If someone offers help, speak to them
through an opened window but not fully.
Key Point: Avoid close contact with others and limit the amount
of time spent talking to them.
Safety Tip: Always listen to your gut and do not put yourself
in any dangerous situation
What to Do After Help Arrives
Follow Instructions
Cooperate with Professionals: Do as the roadside assistance or tow
truck operator instructs you to do.
Key Point: Remain as composed as possible and answer any
questions they may have.
Safety Tip: Maintain a record of the services that have been
offered.
Ask Questions: If you are in doubt, do not hesitate to ask questions as
to what is being done to your car.
Key Point: Knowledge of the process makes you aware.
Safety Tip: Make sure you know what is to be done with your
vehicle next.
Get Your Vehicle Repaired
Take It to a Mechanic: After towing, it is advisable to take your car
to a professional mechanic for inspection and necessary repairs.
Key Point: It is recommended to select a reliable mechanic to
get the car fixed properly.
Safety Tip: Do not accept any repairs without getting an
estimate first.
Follow-up: Make sure that all the repairs have been done and know any
other measures that may be taken to avoid future breakdowns.
Key Point: Maintain a record of the repairs for future use.
Safety Tip: Maintenance is important to avoid future problems
from arising.
Conclusion
Car breakdowns are stressful, but if you follow these steps, you can handle the situation
safely and with as little stress as possible. Some of the actions that can be of great help
include: keeping your cool, protecting yourself, and getting help from a roadside assistance
professional.
The cost of emergency towing can vary
depending on factors such as distance, type of vehicle, and additional
services required. We provide transparent pricing and will discuss all
charges with you upfront before initiating any towing services.